Build a survey creation and analysis team with SurveyMonkey
Share the workload, maximise team expertise and easily act on insights with a survey platform built for scale and efficiency.
Build your ideal team: common roles and responsibilities
Survey team leader
You're the primary admin and maintain a pulse on survey projects and ensure alignment with key business goals. You assign user roles and control how surveys are shared on the team. You have full access to create and share surveys.
Drive more marketing value
Provide your team with deeper insights to drive growth and boost ROI. Share templates, logos or other brand assets for easy collaboration.
Create experiences that people love
Benchmark customer experience using Net Promoter Score (NPS®) and Customer Satisfaction Score (CSAT) programmes to measure, analyse and close gaps.
Lead your HR team
Empower your team to attract and retain talent, engage employees and create a more productive workforce. Easily control who has access to sensitive survey feedback.
The specialist
Survey teams often include people with specialised knowledge (a marketing strategist, product manager or HR manager, for example) who help the team gain the right insights to make better decisions. They need flexibility to create and analyse surveys, or to provide crucial feedback during the survey creation process. These are capabilities that a full-user seat provides. A full user can share surveys with people on or outside your team to promote collaboration.
Be a better marketer
Capture trends and feedback on your organisation's brand, products, and campaigns and events.
Launch successful products
Get early product feedback and customer research before you launch new products or improve existing ones.
Improve the employee experience
Gain insights to improve employee engagement and DEI, develop talent and drive employee growth.
The analyst
Marketing campaign managers, data analysts, HR analysts and others responsible for turning survey data into insights need access to analyse survey results. Contributor seats are a cost-effective way to give them access to the analysis features they need.
Analyse campaign performance
Increase ROI on marketing campaigns and boost content marketing with fresh and engaging story angles backed by market data.
Understand key markets
Reach your target audience with the right message and products. Deliver actionable insights, even when budgets and resources are limited.
Identify HR improvements
Collect, compile and analyse HR data and metrics to inform recruiting and retention recommendations.
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Integrate SurveyMonkey with your favourite team collaboration apps
Connect survey data with your existing workflows and enrich that data with additional insights.
Choose a plan that works the way your team works
Get tips and tools to empower your team
Create a team survey
Customise our survey template, send it to your colleagues and ask whether they need access to SurveyMonkey.
Collaborate better on surveys
Explore SurveyMonkey collaboration features to help your team get feedback to drive growth.
Get inspired by other teams
Learn best practices and read customer stories about using the SurveyMonkey platform.
Make the most of team seats
Get tips for filling and managing seats to maximise the impact of your SurveyMonkey team plan.
Discover more resources
Toolkits Directory
Discover our toolkits, designed to help you leverage feedback in your role or industry.
Create employee exit interview forms to know where to improve
Ask the right questions on your exit interview survey to reduce employee attrition. Get started today with our employee form builder tools and templates.
Receive the necessary permissions with online consent forms
Get the permissions you need with a custom consent form. Sign up for free today to create forms with our consent form templates.
Receive requests easily with online request forms
Create and customise request forms easily to receive requests from employees, customers and more. Use our expert-built templates to get started in minutes.
Build your survey team
Net Promoter, Net Promoter Score and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc. and Fred Reichheld.