Build a survey creation and analysis team with SurveyMonkey
Share the workload, maximise team expertise and easily act on insights with a survey platform built for scale and efficiency.
Build your ideal team: common roles and responsibilities
Survey team leader
You’re the primary admin and maintain a pulse on survey projects and ensure alignment with key business goals. You assign user roles and control how surveys are shared on the team. You have full access to create and share surveys.
Drive more marketing value
Provide your team with deeper insights to drive growth and boost ROI. Share templates, logos or other brand assets for easy collaboration.
Create experiences that people love
Benchmark customer experience using Net Promoter Score® (NPS®) and customer satisfaction score (CSAT) programmes to measure, analyse and close gaps.
Lead your HR team
Empower your team to attract and retain talent, engage employees and create a more productive workforce. Easily control who has access to sensitive survey feedback.
The specialist
Survey teams often include people with specialised knowledge (a marketing strategist, product manager or HR manager, for example) who help the team gain the right insights to make better decisions. They need flexibility to create and analyse surveys or to provide crucial feedback during the survey creation process. These are capabilities that a full-user seat provides. A full user can share surveys with people inside or outside your team to promote collaboration.
Be a better marketer
Capture trends and feedback regarding your organisation’s brand, products, and campaigns and events.
Launch successful products
Obtain early product feedback and customer research before you launch new products or improve existing ones.
Improve the employee experience
Gain insights to improve employee engagement and DEI, develop talent and drive employee growth.
The analyst
Marketing campaign managers, data analysts, HR analysts and others responsible for turning survey data into insights require access in order to analyse survey results. Contributor seats are a cost-effective way to give them access to the analysis features they need.
Analyse campaign performance
Increase ROI on marketing campaigns and boost content marketing with fresh and engaging story angles backed by market data.
Understand key markets
Reach your target audience with the right message and products. Deliver actionable insights, even when budgets and resources are limited.
Identify HR improvements
Collect, compile and analyse HR data and metrics to inform recruiting and retention recommendations.
Trusted by 260K+ organisations worldwide
Integrate SurveyMonkey with your favourite team collaboration apps
Connect survey data with your existing workflows and enrich that data with additional insights.
Plans that suit you or your team
Basic
For anyone just getting started. Create unlimited surveys and collect 25 free responses in each survey.
Individuals
For individual users who need advanced tools and want to save with a flexible, feature-rich plan.
Teams
For growing teams who need great survey tools, branding controls and real-time collaboration features.
Enterprise
For organisations that need secure access, admin tools and powerful integrations at scale.
Get tips and tools to empower your team
Create a team survey
Customise our survey template, send it to your colleagues and ask whether they need access to SurveyMonkey.
Collaborate better on surveys
Explore SurveyMonkey collaboration features to help your team obtain feedback to drive growth.
Get inspired by other teams
Learn best practices and read customer stories about using the SurveyMonkey platform.
Make the most of team seats
Get tips for filling and managing seats to maximise the impact of your SurveyMonkey team plan.
Discover more resources
Solutions for your role
SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences and more.
How to Analyse Survey Data in Excel
Learn how to analyse survey data in Excel and gain insights with our easy-to-follow guide.
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Turning employee engagement statistics into actionable surveys
Discover how to use UK employee engagement statistics to design effective surveys. Use actionable insights to boost retention and drive productivity.
Build your survey team
Net Promoter, Net Promoter Score and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc. and Fred Reichheld.