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Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

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Collect contact information from prospects, invitees, and more.

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Find out what attendees want so that you can improve your next event.

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Get feedback from your attendees so you can run better meetings.

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Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

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Learn how students rate the course material and its presentation.

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Find out what your customers think about your new product ideas.

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Survey templates

Customer feedback survey templates

Customer feedback survey templates

Listen to your customers to build better products and experiences.

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Our templates

Customer feedback survey templates

Customer Satisfaction Survey Template
Used 641,000+ times
Capture the voice of the customer and gauge sentiment with our expert-certified customer satisfaction survey template.
Post-Event Feedback Survey Template
Used 290,000+ times
Obtain attendee feedback about a party, event, concert or get-together with our free post-event survey template.
Net Promoter® Score (NPS) survey
Used 147,000+ times
Turn customers into advocates with the Net Promoter Score question in our certified NPS survey template.
Website feedback survey template
Used 27,000+ times
Our expert-certified website feedback template will help you learn why visitors do what they do and how you can improve their experience. Learn more about why people visit your site, what they hope to find, their ease of use, ease of learning, and whether you deliver the experience they expect. Our survey template is a springboard for getting to know the needs of your website visitors and gauging the overall effectiveness of your online presence. Get started today.
Customer Feedback Survey (Business-to-Business) Template
Used 23,000+ times
Our business-to-business template is expert certified to help you gain actionable insights. Whether you’re concerned about project management, on-time delivery or referrals to new B2B customers, measuring client satisfaction is key to future success.
Customer Service Survey Template
Used 23,000+ times
Enhance your customer service and support strategy with our expert-certified Customer Service Survey Template.
Software and app customer feedback with NPS®
Used 16,000+ times
Check out our expert-certified template designed specifically for the Software and Apps industry to spot the factors that affect NPS the most.
Customer comments
Used 9,000+ times
Check out our expert-certified Customer Comments survey template. From sample questions to powerful analytics, we make it easy to get feedback.
University student satisfaction
Used 9,000+ times
Understand how students feel about your college or university’s environment and facilities. Check out our expert-certified Student Satisfaction survey template today.
Software Evaluation Survey Template
Used 4,000+ times
Create and send software surveys with our evaluation template. Find effective sample questions and get the feedback you need today.
Health Check-In Survey Template
Used 2,000+ times
Get feedback on patients’ general health before a surgery visit with our free health check-in survey template.
Customer Support Survey Template
Used 2,000+ times
Is your support team providing the best customer service possible? Use this template to evaluate customer satisfaction after a support interaction.
Online shopping attitudes
Used 1,000+ times
Learn how often shoppers buy things online and if they feel their privacy is secure. Check out our expert-certified online shopping survey template.
Twitter template
Used 1,000+ times
Check out our expert-certified Twitter survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Online content strategy survey template
Used 1,000+ times
Check out our expert-certified Online Content Strategy survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Endurance event feedback
Used 1,000+ times
Check out our expert-certified Endurance Event Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Real estate agent evaluation
Used 1,000+ times
Check out our expert-certified Real Estate Agent Evaluation survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Path to purchase
Used 1,000+ times
How, exactly, do prospects go about making a purchasing decision in your product category? Get concrete answers that empower your sales and marketing team with our 9-question path to purchase survey template. You’ll learn who the decision makers are, the key drivers that influence their purchasing decisions, and how they go about making purchases.
Typical customer analysis
Check out our expert-certified Typical Customer Analysis survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Hotel feedback
Our hotel feedback survey template is designed to help you quickly get valuable insights from your guests. Launch your feedback survey today for FREE.
Retail customer feedback
If you run a retail business, our retail surveys can help you improve your business. Check out our retail customer feedback survey template today for FREE.
Veterinarian office staff evaluation survey template
Check out our expert-certified Veterinarian Office Staff Evaluation template. From sample questions to powerful analytics, we make it easy to get feedback.
Eventbrite post-event feedback
Make sure every event you plan is better than the last. SurveyMonkey and Eventbrite teamed up to create a survey template that you can use out of the box to gather feedback from your event attendees. Find out what went right and what could have been improved at your last even and track your results over time.
Podcast survey
Learn how your target audience generally listens to podcasts and see how they feel about yours with our expert-built, podcast survey template. You can use the template as is or edit any of its questions to ensure that you gather the feedback you need!
Airline passenger satisfaction
Check out our expert-certified Airline Passenger Satisfaction & Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Automobile buyer feedback
Check out our expert-certified Automobile Buyer Feedback survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Customer Review Survey Template
Gather customer ratings and reviews using this simple survey template. Then share the reviews publicly and show the world how much your customers love you!
Vacation travel template
Find out about people’s vacation and travel habits. Use our expert-certified vacation survey template today for FREE and find out where people are going.
Customer Testimonial Survey Template
Use this template to generate testimonials that will help people in your target market see that your products and services are exactly what they need.
Corporate social responsibility survey template
Corporate social responsibility (CSR) programs make businesses stronger and the world a better place. But identifying the issues that matter most to your business can be tricky. Evaluating CSR with a materiality assessment (like this template) can help. Use this survey to ask your employees, board members, and customers what issues are important to them, so you can make greatest impact.
Testimonial Form Template
Get started with our testimonial form template to streamline the process of gathering endorsements from your satisfied customers.
Help desk feedback survey template
Running a successful business often requires a high-functioning help desk. Signs of an effective help desk include careful listening, a deep understanding of the technology behind your products and services, and the ability to answer questions, quickly. Find out how your help desk is performing with this 5-question survey template.
Restaurant feedback survey template
You can’t keep every single customer in your restaurant happy, but you can send a survey to get feedback from them about your restaurant—before they post it on public restaurant review sites.
Competitive NPS®
Use our expert-built competitive NPS® survey to measure your competitors’ strengths and weaknesses over time. And compare their performance with your own to better direct your organization’s focus.
Customer experience survey
Use our customisable, expert-approved survey template to find out how customers perceive your product/service, team responsiveness and more!
CRM software survey template
A customer relationship management software (CRM) allows organizations to effectively manage and develop relationships with prospects and customers. As a result, your organization’s use of the software directly impacts the experience of your most important audiences. To ensure that your organization sees value from using your CRM, use our 6-question survey template. Once responses come back, you can identify the right training opportunities for different teams and get an overall sense of how your CRM is performing.
Blogging template
Check out our expert-certified Blogging survey template. From sample questions to powerful analytics, we make it easy to get feedback.
Brand performance survey
Measure customer motivations and opinions to improve customer loyalty with our brand performance survey template.
Mailchimp customer check-in template
For small to medium-sized businesses, customer feedback is incredible fuel for growth. We partnered with Mailchimp on a survey template designed specifically for small businesses to get the critical information that they need without burning customers out. The result is a super quick, simple survey that you can use again and again to keep the feedback coming in.

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Customer Satisfaction
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Event Feedback
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