Want to evaluate the needs of employees and meet your company’s technical objectives? IT leaders often wonder whether the employees they serve have the technical resources to do their jobs. It’s challenging to measure satisfaction across workflows (software implementations, device deployments, helpdesk management, and more), especially in a remote workforce. This toolkit for IT managers will help you answer your questions.
What data do I need to meet my company’s IT objectives?
How can I ensure that my team doesn’t burn out?
Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.
Find your department’s strengths or where there’s room for improvement.See template
Improve culture and team performance with virtuous peer feedback.See template
Measure the performance of your internal help desk.See template
Understand how users feel about a software implementation.See template
Make sure new hires have everything they need to hit the ground running.See template
Understand employee awareness and satisfaction with security protocols.See template
SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters: the needs of your customers and of your employees.
Here are some common mistakes and best practices for how to avoid them.
Looking for ways to ensure that your IT solutions can be easily implemented and managed? Here are some things to avoid:
Learn how your solution integrates with existing software and IT processes, hopefully it's seamless.
Understand exactly what your teams’ needs entail before you select a solution.
Ensure that the survey solution you purchase has the ability to scale as new users and teams continue to be onboarded.
Want to know what IT experts suggest? Check out these tips for running a successful programme:
Surveys are an incredibly fast and easy way to get workforce feedback on IT processes, systems and tools.
Measure and benchmark these results to ensure that your IT organisation is continually improving performance.
Analysing respondent data by department or location can help you understand delivery gaps or varying employee needs.
Learn more about our solutions and schedule a demo.
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