SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Learn how IT teams can contribute to workplace satisfaction

Get the feedback you need to implement the right mix of tools, processes and systems.

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Want to evaluate the needs of employees and meet your company’s technical objectives? IT leaders often wonder whether the employees they serve have the technical resources to do their jobs. It’s challenging to measure satisfaction across workflows (software implementations, device deployments, helpdesk management, and more), especially in a remote workforce. This toolkit for IT managers will help you answer your questions.

What data do I need to meet my company’s IT objectives?

  • How can we keep our company data as secure as possible?
  • Did we provide employees with the best devices to help them do their jobs?
  • How can we ensure that help desk requests are resolved in a timely manner?
  • Do the challenges of remote or hybrid workers differ from those in-office?
  • How easy was it to provision new devices, regardless of employee location?

How can I ensure that my team doesn’t burn out?

  • Which tools or services might we be missing?
  • Can we streamline any onboarding processes?
  • Are there certain regions or departments that are less satisfied than others?
  • How can we reallocate spend to better meet the needs of all employees?
  • Are employees satisfied with the software and tools that have been made available to them?

Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.

Find your department’s strengths or where there’s room for improvement.

See template

Improve culture and team performance with virtuous peer feedback.

See template

Measure the performance of your internal help desk.

See template

Understand how users feel about a software implementation.

See template

Make sure new hires have everything they need to hit the ground running.

See template

Understand employee awareness and satisfaction with security protocols.

See template

SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters: the needs of your customers and of your employees.

Features to help you accomplish goals

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Your organisation is constantly changing. Our features can help you pivot when you need to.

Integrations that make work easier

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Reach your workforce in the apps they use every day, and combine feedback with other business data to enhance the value of what you collect.

Our most popular integrations are:

Data security when you need it most

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Our platform is built to support transparency, security and data compliance.

  • Organisational data ownership available
  • Advanced user management, visibility and compliance
  • Deliver a seamless, secure user login experience with single sign-on via SAML 2.0 to maintain identity
  • Secure sharing of surveys and results with fine viewing and editing permissions
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Here are some common mistakes and best practices for how to avoid them.

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Looking for ways to ensure that your IT solutions can be easily implemented and managed? Here are some things to avoid:

Learn how your solution integrates with existing software and IT processes, hopefully it's seamless.

Understand exactly what your teams’ needs entail before you select a solution.

Ensure that the survey solution you purchase has the ability to scale as new users and teams continue to be onboarded.

Hear what our customers are experiencing

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Want to know what IT experts suggest? Check out these tips for running a successful programme:

Surveys are an incredibly fast and easy way to get workforce feedback on IT processes, systems and tools.

Measure and benchmark these results to ensure that your IT organisation is continually improving performance.

Analysing respondent data by department or location can help you understand delivery gaps or varying employee needs.

Get more survey tips

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Ultimate Guides

Find out how SurveyMonkey handles security for our customers.

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Success Stories

Carlex Glass keeps plants running smoothly during COVID-19.

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How IT cloud investments are improving employee experience.

Get an individual plan with features that you need, or create a team instead!

Learn more about our solutions and schedule a demo.

  • Manage multiple users and gain visibility into all survey data collected across your organisation with admin controls and dashboards.
  • Ensure that confidential data is protected with enhanced security, including encryption, SSO and features that help you remain compliant with HIPAA and GDPR.
  • Make feedback automated and actionable by connecting to key business systems using APIs and powerful integrations, including Salesforce, Marketo, Tableau and more.

Access more toolkits for a variety of roles