Make employee experience your competitive advantage
Retain your workforce by fostering a world-class employee experience, powered by feedback.
What does it take to create an exceptional employee experience?
Building companies that attract and retain top talent has never been more important. The best way forward is to put the voice of your employees at the heart of your company. The resources within this toolkit will help you leverage feedback to create experiences that turn your employees into advocates.
Uncover how to improve employee engagement in your organisation
You want to attract, engage and retain top employees, but with the Great Resignation and a competitive talent market, understanding employee satisfaction is hard.
- How can we measure employee satisfaction?
- What benefits and programmes might we need in order to retain employees?
- How can we be proactive in employee retention?
SurveyMonkey is here to help you gather the feedback you need to get answers.
Understand your employees' diverse experiences
Making commitments in terms of diversity, equity and inclusion (DEI) is more important than ever, but many companies aren’t confident that they'll meet their DEI goals.
- What metrics should we be measuring relative to our DEI goals?
- What perceptions of fairness exist for compensation and promotions?
- How can we get buy-in from leadership for investment in new programmes?
SurveyMonkey can provide you with a platform for understanding employee experience.
Survey templates HR leaders can rely on to get answers
Our sample survey templates make it easy for you to start collecting feedback in just minutes. Explore hundreds of questions across different survey types, all designed to get you accurate results you can rely on.
Employee engagement
Learn what it takes to keep employees engaged and doing their best work.
See templateEmployee satisfaction
Improve retention by taking action, fuelled by satisfaction feedback.
See template360-degree performance
Offer company-wide reviews for supervisors, colleagues and subordinates.
See templateWhy choose SurveyMonkey?
SurveyMonkey is not only easy to use, but it’s also the world’s leading survey platform and powerful enough to help you measure what matters.
Features to help you accomplish goals
Employee needs and experiences are constantly changing. Our features can help you pivot when you need to.
- Anonymous surveys help you get honest answers and maintain trust
- Filter by custom variables and break survey responses down by demographic or department
- Smart notifications automatically alert you when an employee responds
- Synthesise key insights from text responses with Sentiment Analysis
Integrations that make work easier
Integrate your survey data with the apps you use every day.
- Use Zapier to automatically link survey responses to popular messaging platforms/workflows
- Visualise findings with interactive dashboards in Tableau
- Integrate with Eventbrite to survey attendees for public-facing events
- Measure meeting effectiveness with Zoom
- Automatically send surveys to a list of people with Zendesk
Support for when you need it
Get the support that your team needs to launch feedback programmes.
Here’s how SurveyMonkey can help:
- We have an amazing support team - filled with product experts who help you leverage the right features to get the results you’re looking for
- Support the way you want it - with phone, email and live chat options for getting in touch
- Tutorials and video demos - available within our robust Help Centre for those who want to explore on their own
HR professionals are among SurveyMonkey users from these world-class brands
Advice from HR leaders
Here are some common mistakes and best practices for how to avoid them.
Common mistakes
When gathering feedback from employees, human resource departments often experience some hiccups:
Asking for feedback too often
You rely on feedback to perform your job, but your response rate and quality will suffer if you ask too often.
Failing to consider goals
Asking a question without considering what you’re looking for will result in answers that aren’t actionable.
Not following up on the feedback
Asking your employees to participate in surveys and not acting on their feedback can send a bad message. Make sure you’re sharing what you learned and taking strides to improve.
Check out additional resources we have for employee experience
Best practices
The best companies are constantly using the voice of their employees to adjust and improve. Here are some tips:
Share employee pain points across your organisation
Bring visibility to the challenges the staff are facing by sharing the feedback, especially with leadership.
Set up listening posts across the employee experience
Collect feedback starting from recruitment, through exit interviews. Understanding the entire employee journey will give you the best insights for your company.
Use feedback to inform new initiatives
See if there is interest for new perks, employee resource groups, guest speakers, mentorship programmes and other things that employees find valuable.
Resources that HR professionals find helpful
Success Stories
Dennemeyer uses surveys to build a company that works for a global workforce.
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Get an individual plan with features that suit your needs, or create a team instead.
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Learn more about our solutions and schedule a demo.
- Manage multiple users and gain visibility into all survey data collected across your organisation with admin controls and dashboards.
- Ensure that confidential data is protected with enhanced security, including encryption, SSO and features that help you remain compliant with HIPAA and GDPR.
- Make feedback automated and actionable by connecting to key business systems using APIs and powerful integrations, including Salesforce, Marketo, Tableau and more.
Discover more resources
What is salary sacrifice?
Salary sacrifice means exchanging employee salaries for non-cash benefits, which can reduce end-of-year tax payouts. Learn how with our guide.
Employee Self-Evaluation Form Template
Encourage self-reflection and accountability with our employee self-evaluation form template. Start now to improve your performance review process!
Get the employee information you need with online employment forms
Hire top talent, speed up the onboarding process and manage your workforce with a custom employment form. Start creating forms today with our employment form builder and templates.
Get feedback you can act on with online evaluation forms
Unlock the power of feedback with SurveyMonkey's online evaluation forms. Start with our form builder today!