Gain insights across the customer journey so you can make smarter decisions and drive loyalty.
Our platform makes it easy to work with teams across product, marketing and more.
Gain real-time customer insights with 60+ CX templates and AI-powered analytics.
Save time and gain deeper insights by connecting SurveyMonkey with your go-to tools.
Deliver an engaging, tailored CX survey experience with 25+ question types and advanced branching and logic. Add your logo and customise your survey to reflect your brand.
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Engage customers across channels and personalise at scale by integrating with your CRM. Increase response rates with powerful email features such as embedding survey questions in email invites.
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Prioritise the right CX investments using filters and crosstabs, interactive dashboards and advanced text analytics, all directly within SurveyMonkey.
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POPULAR FEATURES
Connect SurveyMonkey with your BI tools, CRM and more to get a 360° view of the customer. Automate workflows to act on customer feedback at scale.
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POPULAR FEATURES
Understand customer needs and what drives purchase decisions.
Measure the impact and effectiveness of your website.
Learn how your brand stacks up against the competition.
“SurveyMonkey is an easy platform that allows us to engage our customers to understand where we can improve and hear first-hand about our customer experience.”
Rawaa Shami | Market Research Manager, Ryanair
“With SurveyMonkey, we have been able to collect feedback from both our customers and our employees, prioritise what they need and build that into our strategies.”
April Obersteller | Managing Director, woom North America
Try it now and get 25 responses for free, or choose from our top plans.
*Additional charges apply for extra responses. SurveyMonkey Audience panel responses are sold separately.
SurveyMonkey Enterprise is our most feature-rich and secure solution, loved by users and built for business.
With Enterprise, you can:
Build customer surveys and forms with templates that you can customise easily.
Hornblower stays connected to customers with our Salesforce integration.
Tune into an on-demand webinar about driving revenue with VoC insights.
NPS, Net Promoter and Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.